News & Events

2010/01 – PacificEast's New Slogan: KNOW
- In tandem with the launch of its new website, PacificEast has released its new slogan: KNOW. PacificEast CEO, Garth Froese, described the change: "We believe in the value of providing our customers with the best quality data, the fastest processing turnaround times and the best prices. Our new slogan, KNOW highlights our two most important areas of focus. First, we help our customers KNOW the right number to call, the correct address to which they should mail and to make better decisions about how to communicate with their customers. Second, the graphic depiction of KNOW uses color to emphasize the importance of the last three letters: NOW. PacificEast is committed to being industry smart by being innovative, proactive, relevant and fast. I invite you to let us KNOW how we can serve you better."
2010/01 – PacificEast Launches New Website and Portal
- PacificEast is kicking off the new decade with a new look for its website. In January 2010, PacificEast will launch an entirely redesigned website. Scott Rice, CIO, described the goals for the new site. "Our goal with the new website was to make it easier for our customers to find helpful information not just about our products, but also about options for them to consider when they're assessing how they might improve their business processes. It is easy to fall into the trap of assuming that the reader knows all the industry jargon and vocabulary. Our hope is that this website can be both a general educational tool about common data industry products, as well as a tool to help PacificEast customers find more detailed information about options they may want to consider."
2009/11 – Pat Taylor Receives CISSP Designation
- This month PacificEast recognized the efforts of its Chief Technology Officer, Pat Taylor. Mr. Taylor is responsible for all network, hardware and technology infrastructure, contracts and security at PacificEast. The reason for special recognition this month is that Pat has been awarded the designation of CISSP, A Certified Information Systems Security Professional by the International Information Systems Security Certification Consortium.
  
  In his announcement, PacificEast CEO, Garth Froese said "Pat is the envy of any company as a CTO; and now adds to that the CISSP designation. As a veteran in the IT industry Pat loves to learn, works well with Customers and exercises versatility in skill-sets that add enormous value to YOU our Partners and PacificEast. Thank you for sharing in our congratulations to Pat!"
2009/10 – New Product Line Announcement: Restricted Repositories
- This week PacificEast has added an entire new line to its family of data append products. The new Restricted line of products provides access to an additional 400 million contact records not available elsewhere. The new restricted products include:
  
  Cell Phones
  Unpublished Phones
  Unlisted Business Lines
  Voice-Over-IP Phones
  Launching this week, its three new restricted products can be mixed and matched with other PacificEast products to create exactly the result needed.
  
  Phone Append - Restricted appends restricted phones to files containing name and address.
  Phone Append - Restricted Landlines appends just a restricted landline phone to files containing name and address; cell phones are not included on this version of the product.
  Reverse On Phone Append - Restricted finds a name and address for unpublished phone numbers.
  
  The rules around the restricted line of products are very similar to the permissible use restrictions under the Gramm-Leach-Bliley Act (GLBA). For specific examples, please contact PacificEast. All 3 restricted products are available for immediate release.
2009/09 – New Product Announcement: NCOA Name Cleaner
- In September, PacificEast is introducing the NCOA Name Cleaner as a complimentary product to its existing line of National Change of Address (NCOA) related products. Scott Rice, PacificEast's CIO, responsible for product and application development, described in PacificEast's September Newsletter the challenge that forced a product solution: "The standard NCOA process begins when a person moves and fills out a change of address card at the Post Office. The postal service takes the exact name entered on the card and enters it into their database. The NCOA process provided by the post office searches through the NCOA database looking for a person’s name and previous address and, when found, returns the new forwarding address. The problem with that old process is that NCOA doesn't allow much leeway in matching names. To make matters worse, people don't always use the exact same name on every form they fill out. This means that what a person may have supplied as a name to the postal service on a change of address card may not be the exact same name they used when filling out a form with one of our customers. When this happens and our customer attempts to look up the name they have on file in the NCOA system, the NCOA system may very likely not be able to locate the record."
  
  As a solution to this problem PacificEast designed its new Name Cleaner which improves the efficiency and cost effectiveness of the traditional NCOA process. PacificEast's NCOA Name Cleaner is now available as of September 1st, 2009.
2009/08 – New Product Introduction: Line Identification Append
- This month PacificEast is introducing a new product: Line Identification Append, or LIA. This new product gives you additional insight into phone numbers including what kind of telephone number it is (landline, wireless, VoIP, etc.) and if the phone number is valid. A Premium version is also available that additionally provides where the phone is located and the telephone company that provides the service.
  
  The Line Identification Append service is the result of a proprietary process combining data licensed from agents of the United States Federal Communication Commission (FCC) and the Canadian Radio-Television and Telecommunications Commission (CRTC) and both the US and Canadian Postal Services. LIA is available via a real-time interactive web page, as a secure batch service and accessible directly from customer’s computer systems via PacificEast's XML API.
2009/06 – PacificEast Launches New Newsletter
- PacificEast is starting the summer with a fresh new look and format for its newsletter. The new format will focus on providing the most relevant information to PacificEast customers and suppliers. "We believe our monthly newsletter will inspire and gift you with refreshing ideas, becoming a useful appliance to every reader." said CEO Garth Froese. "We want the newsletter to be a reflection of the PacificEast culture and values as well as be a conduit of helpful and timely information for our customers." The newsletter will be distributed electronically the 3rd week of every month beginning in July.