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Line Identification Append
Line Identification tells you valuable information about the phone number that is calling you, or the
phone number you are calling. Line Identification Append (LIA) service is the result of a proprietary
process combining discrete pieces of data licensed from agents of the United States Federal
Communication Commission (FCC) and the Canadian Radio-Television and Telecommunications Commission
(CRTC). PacificEast's combining process allows it to integrate the most authoritative and recent
updates from these agents.
PacificEast's Line Identification Append products can help you stay in compliance with Federal call
compliance laws like the Telephone Consumer Protection Act. But there's more value here
than just regulatory compliance.
Cell phones are "individual" communication devices; landlines generally serve an entire household.
Call behavior and phone use vary for these two types of devices. LIA can help you identify which of
your customers are using which kind of phone, be it a landline, wireless phone or VoIP phone allowing
you to customize your message to their specific needs.
LIA is available via a real-time interactive service, secure batch service and is now available via
our real-time API.
- Line Identification Append – Standard - Our standard product delivers the Phone Service
Type (PST) for every phone number in the US and Canada. The PST tells you if the
number is for a landline phone, a cell phone, a voice-over-IP phone (VoIP), a beeper/pager or,
perhaps just as importantly, if the number is even valid.
- Line Identification Append – Premium - Our premium product starts with the standard
version, but also includes the city, state and country to which that number is registered as well
as the telephone company that provides service for the phone.
Line Identification Append is also frequently used as one factor of a multi-factor authentication
fraud prevention application.
Line Identification Appends are available in both real-time and as a batch process.
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