PacificEast Blog

As we usher in the new year, businesses are gearing up for fresh opportunities, challenges, and growth. One crucial aspect...

Health is a very personal thing, and trust is the cornerstone of patient-provider relationships. One often overlooked avenue for establishing...

Poor or missed communication can be detrimental in the healthcare field. Whether it's an emergency, a public health campaign, or...

Branded calling not only streamlines appointment reminders and follow-ups but also fosters patient engagement and trust. At PacificEast, our branded...

In a world saturated with information and technology, establishing trust has become paramount for businesses looking to connect with their...

In today's fast-paced world, effective communication between schools and parents/guardians is vital to a student's academic success and overall well-being....

With many contact centers compensating their employees via commission only or salary plus commission pay, it is vital to ensure...

A staple of home products and services is calling clients and customers. The era of the phone call may seem...

Outbound communication is integral to your business’s marketing strategy. ensuring each facet of your marketing represents your brand well, is the...

Many nonprofits will be using calling campaigns as their main channel to contact donors up to and on GivingTuesday. Nonprofits...