The pressure is on to improve member experience while reducing expenses and remaining compliant with constantly changing regulations. Whether your focus is program benefit outreach, care management, or collecting healthcare surveys or risk assessments, our data solutions help you streamline member engagement, reduce inefficiencies, and lower costs.
Not every campaign requires multiple channels, but for those that do, you want the most current, accurate member engagement data on the market. Leverage a combination of superior products to bolster your campaign performance and hit your targets. Avoid costly consequences like low contact rates, excess returned mail, and penalties from your email service provider.
As mobile usage rises, landline usage is dropping. Perhaps your members no longer have active landlines or they frequently screen their calls. Our suite of mobile-focused appends empowers payers with the best-known mobile number for your members. Now you can reach members on their preferred device, and even via their preferred channel, whether that’s a phone call or SMS/text.
When reaching your members is key to your organization’s success, you can’t rely on a single phone number to get the job done. Strengthen your engagement efforts with multiple phone numbers across multiple devices. Customize your message according to device type while also remaining in compliance with the TCPA and other phone regulations.
For many payers, email is becoming an increasingly popular channel for member outreach campaigns. Unfortunately, invalid and undeliverable email addresses can negatively impact campaign metrics and even result in penalties from your email service provider. Our Email Append & Email Validation products help reduce the risk of both.