Healthcare Member Engagement Data
Empowering healthcare payers to reach more members with fewer resources
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Member engagement is challenging; working with PacificEast isn’t
Getting you accurate engagement data quickly and efficiently is our top priority. Simply provide us with the data you need cleansed, and we’ll return information that’s current, accurate, and complete. It’s that easy.
You need
Up-to-date contact data such as phone numbers, mailing addresses or email addresses
You provide
The raw data you need refreshed or cleaned in your preferred file format
We return
The most accurate member engagement data on the market
Leverage the pinnacle of healthcare payer data solutions
The pressure is on to improve member experience while reducing expenses and remaining compliant with constantly changing regulations. Whether your focus is program benefit outreach, care management, or collecting healthcare surveys or risk assessments, our data solutions help you streamline member engagement, reduce inefficiencies, and lower costs.
- PHONES, EMAILS &
ADDRESSES - MOBILE PHONE NUMBERS
- MULTIPLE PHONE NUMBERS
- EMAIL
ADDRESSES
Supercharge your omni-channel engagement campaigns
Not every campaign requires multiple channels, but for those that do, you want the most current, accurate member engagement data on the market. Leverage a combination of superior products to bolster your campaign performance and hit your targets. Avoid costly consequences like low contact rates, excess returned mail, and penalties from your email service provider.
Get around increasingly poor landline contact rates
As mobile usage rises, landline usage is dropping. Perhaps your members no longer have active landlines or they frequently screen their calls. Our suite of mobile-focused appends empowers payers with the best-known mobile number for your members. Now you can reach members on their preferred device, and even via their preferred channel, whether that’s a phone call or SMS/text.
Increase your member contact rates with multiple valid phone numbers
When reaching your members is key to your organization’s success, you can’t rely on a single phone number to get the job done. Strengthen your engagement efforts with multiple phone numbers across multiple devices. Customize your message according to device type while also remaining in compliance with the TCPA and other phone regulations.
Bolster your email campaign’s success metrics
For many payers, email is becoming an increasingly popular channel for member outreach campaigns. Unfortunately, invalid and undeliverable email addresses can negatively impact campaign metrics and even result in penalties from your email service provider. Our Email Append & Email Validation products help reduce the risk of both.
Take advantage of our best-in-class healthcare payer products
We help insurers more effectively reach their members by updating member addresses, searching for new mobile and landline phone numbers, verifying whether existing phone numbers are connected or disconnected, and finding valid and deliverable email addresses. Let us help you find the winning combination to meet your organization’s needs.
Mobile Phone Append
Find the best known mobile numbers for supplied member names and addresses
Landline Phone Append
Find the best known landline numbers for supplied member names and addresses
Dual Mobile & Landline Phone Append
Find the best known mobile and landline numbers for supplied member names and addresses
Phone Line Type Identification
Identify the device types associated with member phone numbers
Email Append & Validation
Access valid and deliverable email addresses for supplied member names and addresses
National Change of Address (NCOA) Updates
Identify members who have moved and update records with current address information
