PacificEast Blog

In highly competitive marketplaces, sales teams continually seek innovative ways to stand out and connect with potential customers. One tool...

As we reflect on our time at the HIMSS 2024 conference, we are excited to share our key takeaways from...

In the dynamic landscape of healthcare, where innovation meets patient care, conferences like the Healthcare Information and Management Systems Society...

Health is a very personal thing, and trust is the cornerstone of patient-provider relationships. One often overlooked avenue for establishing...

Poor or missed communication can be detrimental in the healthcare field. Whether it's an emergency, a public health campaign, or...

Branded calling not only streamlines appointment reminders and follow-ups but also fosters patient engagement and trust. At PacificEast, our branded...

In today's fast-paced world, effective communication between schools and parents/guardians is vital to a student's academic success and overall well-being....

With many contact centers compensating their employees via commission only or salary plus commission pay, it is vital to ensure...

A staple of home products and services is calling clients and customers. The era of the phone call may seem...

Outbound communication is integral to your business’s marketing strategy. ensuring each facet of your marketing represents your brand well, is the...