In today’s digital age, maintaining open and effective communication with your customers is more critical than ever. However, for many companies, a well-intentioned outreach strategy can backfire, resulting in substantial financial losses and legal repercussions. The culprit? Reassigned phone numbers. The solution? PacificEast’s comprehensive number screening services.

The Problem: Reassigned Numbers and the TCPA

The Telephone Consumer Protection Act (TCPA) was designed to protect consumers from unwanted and intrusive communications. Under the TCPA, companies are required to obtain explicit consent before contacting consumers via phone calls or text messages. However, a major challenge arises when a phone number changes ownership. When a business reaches out to a number that has been reassigned, it inadvertently contacts the new owner, potentially leading to a TCPA violation.

The Federal Communications Commission (FCC) estimates that approximately 100,000 numbers are reassigned every day in the United States. This means that even the most well-maintained contact lists can quickly become outdated, leading to unintended violations and substantial fines. TCPA violations can cost businesses anywhere from $500 to $1,500 per unwanted call or text, quickly adding up to significant financial burdens.

The Financial Impact

Ignoring the reassigned numbers database can result in:

1. Hefty Fines: As mentioned, TCPA violations can result in fines ranging from $500 to $1,500 per infraction. With large-scale communication campaigns, these fines can escalate rapidly.
2. Damaged Reputation: Persistent TCPA violations can tarnish a company’s reputation. Negative publicity and consumer distrust can erode your brand’s image, making it harder to retain current customers and attract new ones.
3. Operational Costs: Handling complaints, legal proceedings, and the associated administrative tasks can drain your company’s resources and divert attention from core business activities.
4. Campaign Damage: Not only are you losing money on the operational side, but your campaigns are also paying for the unwanted contacts. This causes a decrease in campaign efficiency and money lost.

The Solution: PacificEast’s Screening Services

PacificEast offers a robust solution to this pervasive issue through its comprehensive number screening services. By leveraging the reassigned numbers database, PacificEast ensures that your contact lists are up-to-date and compliant with TCPA regulations. Here’s how PacificEast can help:

1. Accurate Number Verification: PacificEast uses advanced algorithms and access to the reassigned numbers database to verify the current ownership of each phone number on your contact list. This minimizes the risk of contacting reassigned numbers and incurring fines. If a number has been reassigned, PacificEast can also help by appending updated numbers to your contact list with our phone append services.
2. Cost Savings: By avoiding TCPA violations, your company can save thousands, if not millions, of dollars in potential fines. Additionally, by reducing the number of incorrect contacts, you optimize your outreach efforts and improve overall campaign efficiency.
3. Enhanced Customer Relations: By ensuring your communications reach the intended recipients, you foster better relationships with your customers. This enhances customer satisfaction and helps maintain a positive brand image.
4. Legal Compliance: Maintaining TCPA regulations is critical to avoiding legal issues. PacificEast’s services help you maintain compliance effortlessly, providing peace of mind and allowing you to focus on growing your business.

Why Choose PacificEast?

PacificEast has a proven track record of helping businesses navigate the complexities of number verification and TCPA compliance. With a commitment to accuracy, efficiency, and customer satisfaction, PacificEast stands out as a trusted partner in safeguarding your communications strategy.

The financial and reputational risks of ignoring the reassigned numbers database are too significant to overlook. By partnering with PacificEast, your company can reduce costs, avoid TCPA violations, and maintain positive customer relations. Don’t let outdated contact information undermine your business efforts. Embrace the power of accurate number screening with PacificEast and safeguard your communication strategy today.

Ready to protect your business and reduce costs? Contact PacificEast now to learn more about our number screening services and how we can help you stay compliant and efficient.