Data Solutions for Retail
Make The Connections Your Brand Deserves
Your customer outreach can be as strong as your brand
Why You Aren’t Making Contact
It can be truly hard to get customers to pick up the phone or open their emails. But did you know that industry surveys show 60% of consumers have declined calls from retail brands just because there was no caller ID? When it comes to customer outreach, are you sure that you even have the correct contact information?
There are two targeted solutions for your customer outreach woes: BrandDelivery for branding outbound phone calls and Data Enrichment. The first one allows you to leverage the full power of your brand by ensuring that your customers know it’s you calling. The second one corrects and enriches your data list so you can be confident you’re sending your messages to the right places.
How PacificEast Solutions Help Retail Brands
Branded caller ID through BrandDelivery can ensure:
- Customers who love your brand will stop skipping your calls
- Calls are converted into more sales
- Your brand is enhanced by transparency and a higher quality customer experience
Data Enrichment and Data Verification that corrects and expands customer lists can ensure:
- The errors and omissions in your customer lists are corrected, increasing your reach
- You stop pouring resources into dead ends, getting more ROI for your marketing
Supporting You To Serve Customers
Our solutions make taking care of customers in the following ways that much more seamless:
- Customer Assistance/Renewal: Enhance customer support for swift issue resolution
- Account Management: Promptly inform customers about pending payments
- VIP Reward Program Engagement: Deliver tailored experiences to your esteemed clientele
- Delivery Notifications: Keep customers informed and confirm delivery timings
- Pickup Notifications: Provide updates on items ready for pickup
- Customer Experience Surveys: Engage customers to gather feedback on their brand experience