Data Solutions for Non-Profits
Connecting With People Who Care
Solutions for reaching the advocates, donors, and volunteers who will help your non-profit thrive
Support Is Out There, But Are You Connecting With It?
Your non-profit exists because the work you do is essential. Your mission to positively impact the lives of others matters deeply. There are many people who are willing to give their time and financial support to your cause, but are you reaching them?
Two factors might be hampering your ability to connect with volunteers, advocates, and donors: anonymous calls and inadequate data. First, if you are calling people on your list and they are not picking up, it may be because they don’t recognize you. A branded phone call could dramatically increase the number of pick-ups you get. Second, if your donor list has outdated or missing information, you might not be able to reach people who genuinely care. Data enrichment can plug up the holes in your data and significantly boost your donor outreach efforts.
How PacificEast Solutions Help Non-Profits
Branded caller ID through BrandDelivery can ensure:
- Previous donors pick up because they recognize the caller
- Calls are converted into more donations and volunteer engagement
- Trust in your organization is enhanced through transparency
Data Enrichment and Data Verification that corrects and expands donor lists can ensure:
- Updated, correct data allows you to reach more people who care
- Your mission is well-supported through successful donor and volunteer outreach
Supporting You To Engage Stakeholders
Our solutions make engaging donors and volunteers in the following ways that much more seamless:
- Successful Donor Contact: Eliminating call blocking, “spam likely” labels, and dropped calls due to out-of-state numbers
- Enhanced Donor Relationships: Successful calls that encourage donors to increase their giving
- Demographic Appending: Better segmentation through gaining invaluable information about factors such as household income, age, education, and employment
- Updated Info: Ensure donor phone numbers and email addresses are current
Case Study
Increase Charitable Donations
Donor engagement is the nonprofit’s lifeblood. A rise in calls that are blocked or marked as spam prevents nonprofits from reaching donors and donors from supporting causes they believe in.
A national nonprofit made donor calls without a branded caller ID and had an answer rate of 11.2%. After branding their outbound calls using BrandDelivery™, their answer rate increased by 43.8%.
This higher contact rate led to a 98% increase in calls answered in the first two call attempts. Calls being answered earlier in the campaign enabled more successful contacts, more donations gained using fewer resources, and name recognition as the nonprofit’s brand was correctly displayed on donors’ mobile devices.
