How Branded Calling Helps the Home Product and Service Industries

During the pandemic, our routines, businesses, and entire lives were changed. Being stuck in our homes began to change how we viewed our space, and the services we were used to leaving our homes to receive. Home delivery has become the norm, and most people have continued to utilize it. 

A staple of home products and services is calling clients and customers. The era of the phone call may seem like it has shifted in favor of texting, however, the phone call channel is still alive and well. Whether it is to follow up with an interested party for your product or reach out to a client about a home delivery service, a phone call is the best way to get in contact with a current or potential customer. Unfortunately, many businesses are struggling with low answer rates, and consequently lower customer engagement and revenue. 

Branding your calls is the best way to make sure your customers are answering the phone when you call. A recognizable caller ID allows the called party to immediately identify your business without having to save the number(s) in their phone. Our BrandDelivery solution will allow you to brand each of your outbound numbers with your brand name. On top of that, the solution will also ensure your numbers are not marked as spam or telemarketer and we’ll mitigate the impact of your calls being unnecessarily blocked. BrandDelivery brands your calls through all of the major US phone carriers, reaching more than 360 million consumers. The boost in contact rate that our customers have seen using BrandDelivery has made a massive difference in their business. 

Two customers saw more than a 40% increase in their contact rates, and another saw a 133% increase using BrandDelivery! Don’t let your low answer rates hurt your organization, and make sure your calls are answered with BrandDelivery.