PacificEast Blog

In a world saturated with information and technology, establishing trust has become paramount for businesses looking to connect with their...

In today's fast-paced world, effective communication between schools and parents/guardians is vital to a student's academic success and overall well-being....

With many contact centers compensating their employees via commission only or salary plus commission pay, it is vital to ensure...

A staple of home products and services is calling clients and customers. The era of the phone call may seem...

Outbound communication is integral to your business’s marketing strategy. ensuring each facet of your marketing represents your brand well, is the...

Many nonprofits will be using calling campaigns as their main channel to contact donors up to and on GivingTuesday. Nonprofits...

Guaranteeing your outbound calls to donors are being answered is the first step in ensuring your vital donation goals are...

The most crucial communication channel Banks, Financial Services, and Insurance (BFSI) companies use to connect with their customers is the...

Guaranteeing outbound calls are branded with a business’s name instead of being marked as spam, telemarketer, or unknown is the...

Health is a sensitive matter and creating a personal connection with patients or members that extends further than just the...